SHIPPING POLICY

DELIVERY/DISPATCH

Skinton products can be delivered in Poland and worldwide.

Products are dispatched with a delivery note, to the address indicated by the Client when placing their order. Deliveries cannot be made to hotels or PO boxes. Delivery times indicated on the website.

In order for these times are to be adhered to, it is the Client's responsibility to ensure that they have given precise and full information regarding the delivery address (such as, for example, street number, building, access codes, names and/or numbers on the intercom).

In the event that the delivery time chosen by the client is exceeded by more than 7 working days, if the item has not yet been dispatched, the Client may cancel their order via a letter sent by recorded delivery with proof of receipt and claim a refund for their order.

If the item is dispatched before receipt of the order cancellation due to a delay in the delivery of more than 7 days, Skinton will refund the cost of the item and delivery and return charges once said item is returned in full, in its original condition, and with all labels. Skinton agrees to keep the Client updated on the progress of the processing of their order.

In the event that a parcel is damaged (already open, products missing, etc.), the Client agrees to notify the carrier and Skinton, by all means, of any refusal within 3 days of receiving the product.

Skinton cannot be held responsible for the consequences of a delay in delivery not caused by them.